What if my item is damaged or not as described?

You have two days from the date of delivery (as confirmed by tracking) to file a claim. After two days, the sale will be considered final. If you file a claim, we will put your payment on hold until the claim is resolved. In order to prevent fraudulent claims, unsuccessful claims will count against your Center Stage score.

Example: If the item was delivered on January 1, you have until 11:59pm PST on January 3 to file a claim.

You can file a claim here.